Nearbay
Terms of Service
Effective October 17, 2026 (2026-10-17) · 1.4
Nearbay is operated by SOFT DEV FZ LLC, Fujairah – Twin Towers, P.O. Box 4422, Fujairah, United Arab Emirates. Contact: hello@nearbay.net.
These Terms govern Nearbay’s “Sell in 7 days” service: preparing a household-item catalog, coordinating buyers, reservations and pickup, and seeking offers from used-goods dealers. Nearbay provides organization and coordination and is NOT a party to the sale of goods between seller and buyer.
The buyer and seller complete payment directly at pickup, in cash or by a transfer they agree. Nearbay does not hold or custody buyer or seller funds. Goods are paid for at pickup; any remaining Nearbay service fee may be paid through PayPal in USD at AED 3.6725 per USD, rounded up to the nearest cent.
Used goods are sold in their existing condition (“as-is”), with inspection by the buyer or dealer at pickup, subject to mandatory rights and responsibility for misrepresentation or concealed defects.
Eligibility and authority
- You must be at least 18 and have authority to enter into the sale arrangement. Keep your account and private seller or dealer link secure.
- The seller guarantees that they own every item offered and have the right to sell it. Items belonging to the apartment’s landlord, a building owner or another person must not be included.
- Information supplied to Nearbay must be accurate. Do not offer stolen, prohibited, unsafe, recalled or unlawfully regulated goods.
- Excluded items are clothing, footwear, used bedding, personal toiletries, luggage and personal bags, documents, food, medicines, and laptops or phones still in the seller’s use. Illegal, prohibited or landlord-owned items are also excluded. Items below AED 50 are designated for gifting or donation and are not published as sale items.
Seller review and the seven-day service
The seller supplies a video and pickup logistics and authorizes Nearbay to prepare and organize the sale. Before publication, the seller must review item photos, ownership, condition, descriptions, prices and availability, and remove belongings they intend to keep.
AI prices and descriptions are estimates, not appraisals or guarantees. The seven-day plan depends on accurate information, seller cooperation, buyer demand, pickup access and an accepted dealer offer. A sale or dealer price is not guaranteed unless expressly agreed for that sale.
Fees in AED
- No fixed fee. You pay 20% of what sells, and nothing if nothing sells. Commission applies to collected individual sales, capped at the total collected from individual sales and the dealer lot. With no collected individual sales, the seller fee is zero. Nothing is paid upfront.
- Dealer fee: AED 100 for an accepted lot. The dealer is responsible for this fee when their lot offer is accepted.
- All sale prices and service fees shown for this service are in United Arab Emirates dirhams (AED). Payment for the goods is between buyer and seller at pickup; Nearbay does not custody funds.
- Pricing is frozen when each sale is created. Sales without saved pricing use the current rates.
Reservations, fixed prices and no-shows
- A reservation places the selected items on hold for 60 minutes while Nearbay coordinates confirmation. An unconfirmed hold may expire and the items may become available or be offered to a waiting buyer. Each reservation may include at most 5 items; reservations of 3 or more items receive a 10% combo discount on the subtotal, rounded to cents and allocated across items.
- The displayed reservation price is fixed, subject to verification of the item and its stated condition at pickup. Buyers must inspect the items before paying and collecting them; contact Nearbay if the item materially differs from its description.
- A buyer must provide a reachable WhatsApp number, respond to confirmation and attend the agreed pickup window. Tell Nearbay promptly if you cannot attend.
- Nearbay may cancel a reservation after expiry, cancellation or a no-show and offer the items to another buyer. A reservation is not a receipt for payment and does not mean an item has been collected.
- From day 4 after publication, available, unreserved individual items may receive a one-time automatic 15% reduction unless the seller disables it. The price cannot fall below AED 50 or 110% of the estimated dealer price; this floor may reduce or prevent the reduction. Existing reserved prices are preserved. Cancellation or a no-show may release an item and promote an eligible waiting buyer into a new 60-minute hold; automatic promotion may pause after two expired promotions.
Pickup and seller responsibilities
- The seller keeps items available and in the described condition until collection and discloses defects, safety issues, missing parts and access limitations.
- The seller provides accurate building and pickup details and obtains any necessary move-out permission or service-elevator booking. Buyers and dealers arrange safe transport and sufficient help for removal.
- Buyers and dealers communicate with Nearbay for coordination. Do not publicly share seller or buyer phone numbers, precise private addresses or private access links.
- The parties remain responsible for applicable taxes, lawful ownership transfer, building rules and safe handling. Contact Nearbay promptly about an issue so operations can help coordinate a resolution.
Dealer offers
Dealers submit offers and proposed collection details using their private access link. An offer becomes selected when accepted in the service. Items offered only “if unsold” remain subject to the individual sale results and the available manifest at collection. Offers are versioned: a new version supersedes the previous version and only the current version can be accepted. Operations freezes the final item manifest and settlement before pickup; payment at pickup follows that manifest.
Dealers must honor their accepted offer and collection arrangement, inspect goods at pickup and pay Nearbay and the seller as shown in the final locked settlement. Nearbay coordinates the transaction and the AED 100 accepted-lot fee.
Content, privacy and access
You retain your rights in the content you supply and grant Nearbay a non-exclusive, royalty-free license limited to operating and displaying your sale: storing, analyzing with AI, reproducing, cropping and displaying item photos and information, and sharing the approved catalog through the necessary providers. The license lasts as needed for these purposes and the retention periods in the Privacy Policy; it does not authorize reuse of your video for advertising unrelated to that sale. Do not upload private documents, images of people or content you are not permitted to use.
The worker attempts deletion of raw video after a successful scan; automatic deletion based on a 7-day object age is the fallback for remaining videos. Cropped photos are scheduled for deletion 30 days after the sale closes, except samples. Email delivery metadata expires after 30 days. Contacts support coordination and separately consented alerts. Reservations, settlements and audit records are retained as needed for operations and legal obligations. See the Privacy Policy.
Nearbay may restrict access or remove content to address fraud, unlawful goods, abuse or security issues. Do not bypass access controls or disclose private links to unintended recipients.
Service limitations and disputes
Nearbay provides organization and coordination, and does not independently certify item condition, ownership, safety or a participant’s ability to complete a transaction. Sellers remain responsible for their goods and representations; buyers must verify the items at pickup.
If a problem arises, contact Nearbay promptly with the sale and reservation details. Any limitation of liability is subject to applicable law and does not remove mandatory consumer or other statutory rights.
To the extent permitted by law, Nearbay is responsible for reasonably foreseeable direct loss caused by failing to meet its coordination obligations and is not liable for lost profits or indirect loss. Nothing excludes or limits liability for fraud, deliberate misconduct, death or personal injury caused by negligence, or liability or rights that cannot lawfully be excluded or limited.
Contact and changes
Questions, coordination or notices: hello@nearbay.net. We may update these Terms by publishing a new date and version on this page. Fee or other material changes apply to new service arrangements; a price change for an existing arrangement requires agreement. We may suspend access or remove a sale for fraud, prohibited goods, abuse or security risks; contact us to request review.
Dealer payment and final settlement
Nearbay locks the dealer manifest and settlement; the seller cannot lock them. The dealer pays its AED 100 dealer fee to Nearbay separately and withholds the smaller of the agreed lot payment and the seller fee from that lot payment, sending the withheld amount to Nearbay. The dealer pays the seller the lot payment minus the withheld seller fee. Any seller-fee balance not covered by the lot payment must be paid before dealer pickup, using PayPal in USD at AED 3.6725 per USD, rounded up to the nearest cent. Nearbay coordinates dealer pickup once the settlement is up to date.
Governing law and jurisdiction
These Terms are governed by the laws of the United Arab Emirates, and the competent UAE courts have jurisdiction, subject to mandatory rights or jurisdiction rules that cannot be excluded by contract.
WhatsApp coordination
Reservations and waiting-list requests may trigger transactional confirmation, availability and reminder messages from +1 228 400 7471 through telefono, our platform, using Twilio and Meta WhatsApp Cloud API. We use your name, reservation code, items and pickup window; conversations are retained on the platform for 30 days. You can ask us to stop messaging by replying STOP or contacting hello@nearbay.net. If a message does not arrive, use the WhatsApp link on your receipt to coordinate.
Catalogs for AI assistants
If the seller allows it, Nearbay also publishes public catalog data (items, cropped photos, prices, availability, community and pickup windows) in machine-readable formats for AI assistants and search engines through an API, feed and read-only MCP. Seller or buyer personal details, exact addresses and private links are excluded. The seller can turn this off from their panel. Assistants can direct people to the Nearbay link to reserve; they cannot buy or pay on the seller’s behalf. Items are paid for in person at pickup.